Career Track
IT Generalist Track
Build foundational IT skills and advance toward infrastructure, systems, cloud, and leadership careers.
This track provides the training and certifications you need to start your IT career and grow into more advanced technical and leadership roles.
Your Career Pathway
Start Your IT Journey
IT Support Specialist / Help Desk Technician
IT Technician
System Administrator
Network Administrator
IT Analyst
Senior IT Analyst
Cloud Administrator
System Engineer
Technical Specialist
IT Project Coordinator / Manager
Required Training & Certifications
Click on any course to learn more and enroll.
Certifications build on each other. Start where you are and grow at your pace.
Roles in this track
IT Support Specialist
Every-level role assisting users with basic technical issues, troubleshooting, and escalating complex problems.
Required Certs:
CompTIA A+
Experience Level
0 – 1 Years
IT Technician
Hands-on technical support for hardware, software, networks, and onsite troubleshooting
Required Certs:
A+, Network +
Experience Level
1 – 3 Years
System Administrator
Manages servers, operating systems, active directory, user acounts, and system performance
Required Certs:
Network +, Server +
Experience Level
2 – 5 Years
Network Administrator
Manages network infrastructure, switches, routers, firewalls, and ensures connectivity and network security.
Required Certs:
Network +, Server +
Experience Level
3 – 6 Years
IT Analyst
Analyzes technical issues, supports business systems, improves processes, and may manage small projects.
Required Certs:
A+, Network+
Experience Level
3 – 6 Years
Senior IT Analyst
Advanced troubleshooting, system optimization, cross-team coordination, and mentoring junior technicians.
Required Certs:
Network+, Security+
Experience Level
5+ Years
Skills you will develop
Troubleshooting
Networking
Active Directory
System Administrations
Cloud Operations
Security Fundamentals
Infrastructure Support
Why train with WTS?
Compliance Focused
Industry Certifications
Flexible Learning
Ready to Start Your IT Journey?
Take the first step toward a rewarding career in technology. We’re here to help you succeed.
Schedule a Consultation
Schedule a free consultation with one of our career advisors. We’ll help you identify the right certifications and training pathway to reach your goals.